Our standard payment terms may include Net terms, allowing customers a specified period to remit payment following the issuance of an invoice. Failure to meet the agreed-upon payment terms may result in modifications to a customer’s account status and payment requirements.
Accounts that become past due may, at our sole discretion, be transitioned to a Prepaid Account status. Customers under a Prepaid Account arrangement are required to make advance payments for all future services before such services are rendered. Additionally, any outstanding invoices from prior billing periods must be paid in full before continued access to services is granted.
In cases where an account remains past due for an extended period, or if there is a pattern of late or missed payments, we reserve the right to designate the account as Delinquent. Delinquent accounts may be subject to additional collection efforts, service suspension, or termination of services without further notice.
We reserve the right to apply late fees, interest, or administrative charges to overdue balances as permitted by applicable laws. Customers are encouraged to communicate with us promptly regarding any payment issues to explore possible resolutions and avoid disruptions to their services.
Accounts that remain Severely Delinquent—defined as accounts with outstanding balances that have not been paid for an extended period—may be subject to additional actions, including but not limited to service termination, debt collection efforts, and legal recourse. In cases where a customer has failed to make payments, respond to outreach attempts, or otherwise communicate regarding their outstanding balance, we may determine that the associated inventory, goods, or products stored or managed through our services are abandoned.
Abandoned inventory or goods may be subject to disposal, liquidation, or other actions as permitted by applicable laws and regulations. We reserve the right to assess storage fees, administrative fees, or additional costs incurred in managing or disposing of abandoned property. Any proceeds from the liquidation of such goods may be applied toward the outstanding balance, though this does not absolve the customer of any remaining debt.
Prior to taking action on abandoned goods, reasonable efforts will be made to notify the account holder using the contact information on file. However, failure to respond within a reasonable timeframe may result in the forfeiture of rights to any stored inventory, with no further recourse available to the customer. We are not responsible for any loss, inconvenience, or damages resulting from the classification or disposal of abandoned goods.
The inventory reports provided through our system are intended solely as a reference tool to assist customers in managing their stock levels. These reports should not be relied upon as a definitive record of inventory, as they may be subject to discrepancies due to various operational factors. Customers are solely responsible for maintaining accurate and up-to-date inventory records for their business needs. While we strive to provide the most accurate data possible, we make no guarantees, expressed or implied, regarding the completeness or accuracy of the inventory reports. Any discrepancies or concerns should be reported immediately so that we may investigate and, where applicable, provide assistance in reconciling differences.
We reserve the right to modify, amend, or update these Terms of Service at any time, with or without prior notice. Any such modifications will take effect immediately upon being published or communicated to customers unless otherwise stated. Continued use of our services following any updates constitutes acceptance of the revised terms. It is the responsibility of each customer to review these terms periodically to ensure ongoing compliance.
Furthermore, we retain the right, at our sole discretion, to refuse, suspend, or terminate any services provided, for any reason or no reason, with or without prior notice. Grounds for such actions may include, but are not limited to, non-compliance with these Terms of Service, failure to maintain timely payments, violation of applicable laws or regulations, or any other business considerations that we determine may impact our operations or ability to provide services. We are not liable for any loss, inconvenience, or damages resulting from the suspension or termination of services.